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RETURNS
Return Eligibility
You may request a return or exchange within 14 days of receiving your order, if the item meets the following conditions:
You may request a return or exchange within 14 days of receiving your order, if the item meets the following conditions:
- Unused, unworn, and unwashed
- In its original packaging with all tags attached
- Not a final sale or non-returnable item (see below)
Non-Returnable Items
- Customized or personalized products (e.g., shirts with your name or number)
- Final sale or clearance items
- Gift cards or digital downloads
- Opened items such as socks, undergarments, or sealed merchandise (unless faulty)
Exchanges
- Please request an exchange within 14 days of receiving your item by emailing support@portfcstore.com
- We will process the exchange once the original item is returned and inspected
- Exchanges are subject to stock availability
Refunds
You’ll receive a full refund to your original payment method (excluding original shipping fees)
Please allow 5–10 business days after we receive the item for the refund to be processed
If your item arrived damaged or defective, please contact us within 7 days of delivery with photos and a description.
